Everything has a solution! If that's the case, please accept our apologies. Although we always prepare all our orders with care and love, it might still happen a mistake in the preparation, or an incident during the delivery. No worries though, you'll simply need to email us athello@freshlycosmetics.comand we'll be happy to help. Please ensure that you include the details of your order (ie confirmation code and full name). We'll then get back to you as soon as possible.
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